We do our best to answer all of our users' questions. If you are experiencing an issue that is not addressed here please visit our support page and let us know. We are always here to help you get the best out of the platform.
Your CV needs to be in either a pdf or a word document. Your CV is pulled automatically from your profile to our database so the correct format is essential for our team to be able to review quickly.
You must link your profile with your partner's profile before trying to apply to a Couple role. Select 'My Profile', select 'Link To Your Partner' and enter your partner's email address. They must already have a profile completed in order to accept your link request. Once your link request has been accepted you will be able to apply to any couple position.
Clear your filters to see if any unseen roles appear. Otherwise, log back into your profile tomorrow to see what new roles have been added. We add new positions frequently so keep an eye out and hopefully, something suitable will be advertised soon!
Select 'My Profile', select 'Deactivate Profile'. We're sorry to see you go!
Ensure your CV is either a pdf or word document.
This may be because your profile is not yet 100% complete. You must complete all the required fields and upload a CV within your profile in order to be able to apply to any of our roles. Please note that you are only able to apply to a role once, if you have already applied then you will not be able to apply again. To check what roles you have previously applied to, visit the 'My Jobs' tab.