Silver Swan Search ×
Head of Service photo

Posted 07/11/2022

Head of Service - Seasonal - Cervinia, Italy

Our clients are looking for an experienced individual to join their chalet for this 22/23 winter season and to act as head of service. We are looking for someone with experience working in luxury chalets and who can manage guest services and over-exceed their expectations. This individual will lead the team of staff in the chalet and work as the head of F&B service. Someone who is hard working yet charismatic, professional and personable would be an asset to this superior chalet.

Responsibilities
  • Providing professional service and dealing with all guest relations
  • Managing staff and working as part of a team of service professionals
  • Providing concierge services
  • Occasional driving duties
  • You will report to the general chalet manager
  • Acting as head of F&B service
  • Making itineraries
  • Acting as a point of contact for guests and providing service with a smile
  • Cleaning and restocking of bars and coffee as required
  • Cleaning and polishing of and silverware
  • Maintaining general cleanliness in service areas
  • Welcoming guests and familiarising themselves with the property
Ideal Candidate
  • Must have EU working rights
  • Experience with UHNWI's/working in private households/chalets/yachts
  • Knowledge of chalet life
  • Ski experience would be desirable
  • Team player
  • Excellent service skills
  • Amiable personality
  • Well Spoken
Package
Salary: €2500 per month (NET) + Tips

Dates: 1st November 2022 - end of April 2023

Accommodation provided

Job Status: Live

Responsible Consultant: Charlotte Philip-Smith

HEAD OF SERVICE

SEASONAL

CERVINIA, ITALY

Posted 07/11/2022

Share

Our clients are looking for an experienced individual to join their chalet for this 22/23 winter season and to act as head of service. We are looking for someone with experience working in luxury chalets and who can manage guest services and over-exceed their expectations. This individual will lead the team of staff in the chalet and work as the head of F&B service. Someone who is hard working yet charismatic, professional and personable would be an asset to this superior chalet.

Responsibilities
  • Providing professional service and dealing with all guest relations
  • Managing staff and working as part of a team of service professionals
  • Providing concierge services
  • Occasional driving duties
  • You will report to the general chalet manager
  • Acting as head of F&B service
  • Making itineraries
  • Acting as a point of contact for guests and providing service with a smile
  • Cleaning and restocking of bars and coffee as required
  • Cleaning and polishing of and silverware
  • Maintaining general cleanliness in service areas
  • Welcoming guests and familiarising themselves with the property
Ideal Candidate
  • Must have EU working rights
  • Experience with UHNWI's/working in private households/chalets/yachts
  • Knowledge of chalet life
  • Ski experience would be desirable
  • Team player
  • Excellent service skills
  • Amiable personality
  • Well Spoken
Package 30000

Salary: €2500 per month (NET) + Tips

Dates: 1st November 2022 - end of April 2023

Accommodation provided

Job Status: Live

Responsible Consultant: Charlotte Philip-Smith

Silver Swan Recruitment